Privacy policy
Data protection & confidentiality
Melody of Minds respects your privacy and is committed to protecting your personal data. All information shared during therapy is treated with the utmost confidentiality in accordance with Swiss data protection laws and professional ethical standards.
Personal data collection
During the therapeutic relationship, we collect personal information necessary for treatment, administration, and communication purposes:
- Contact information (name, email, phone)
- Appointment and scheduling information
- Health and medical history (within therapeutic context)
- Payment and billing information
Therapist-client privilege
Your therapeutic records and communications are protected by professional confidentiality and Swiss law. Information is only disclosed with your explicit consent or when legally required (e.g., child protection concerns, danger to self or others).
Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Patient records are maintained securely in accordance with professional standards.
Website & cookies
This website uses minimal tracking. We do not use cookies for advertising or profiling purposes. Any technical data collected is used solely to improve website functionality and is not shared with third parties.
Third parties
Your personal data is not shared with third parties without your consent, except where required by law or where necessary for billing and treatment coordination purposes.
Your rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Object to processing of your data
Contact
For questions about your personal data or privacy concerns, please contact us at .
Legal basis
This privacy policy is based on Swiss data protection laws, including the Federal Data Protection Act (FDPA) and the Health Insurance Act (LAMal).